Dell Confirms Venue Pro Protected WiFi Bug!

Even before reaching to all cellphone markets the Dell Venue Pro has already got itself some negative feedbacks. The device was long awaited by the customers and when the device arrived (8th of November), the rare units of Dell Venue Pro which were present in stock at Microsoft stores were sold out very fast.

The disappointment was that there was no option of microSD card in the handset, so it seems that there is no easy way through which users can upgrade the memory.

WiFi bug was reported by several users who purchased Venue Pro, although these users got lucky to get hold to the device as it launched but almost all of them reported that Dell Venue Pro handset is struggling to connect to a protected WiFi networks (keeping in mind that WP7 (Windows Phone 7) yet not been able to connect to WiFi network that are hidden).

On Dell Venue Pro, whenever user tries to connect to a password protected WiFi network then the WiFi utility of the handset displays an error message saying “Your Phone couldn’t reach the WiFi networks”, Venue Pro show this error when user tries to connect to a protected network and disappears if user choose to connect to a unprotected network on his handset. Apparently the issue on Venue Pro doesn’t seems to be hardware related (as certain specifications are to be comply before getting approved) so most probably there might be a issue related to poor driver or some incorrect software implementation that can very easily be fixed by providing software update.

Anyhow, it turned out that Dell had accidentally shipped out Venue Pro’s engineering devices to Microsoft stores and the users who’ve bought these devices with WiFi issues was this engineering version of Venue Pro instead of retail one, So in the end all these users were offered an in-store exchange with other (non Dell) cellphones.