Sony Plays Tactfully – Rolls Out Firmware Update for PS3

Sony cares for its customers and can do anything to delight them. This is the reason that it has recently announced new version of system software which previously posed a lot of problem to play station 3 owners. PS3 firmware update 3.41 caused the users some issues related to upgrading and replacement of hard disk drives.

The issue was faced by almost all the users and this is the reason that the problem was much talked about on various forums. Once a user installed updates the message that popped up was “no applicable data”, all of this lead to much of customer dissatisfaction. Some users even reported crash of hard disk drives (HDD).

The cause for all of it was soon discovered and determined to be a latest feature on 3.41. Another commonality found was that the issue only appeared on that system where the firmware loaded on the HDD rather than the system’s memory.

Soon after the problem being diagnosed Sony announced new version of 3.41. The new version is said to be the improved version that will not cause the issues and problems that were created from the previous version. The announcement was made through PlayStation blog.

Though the update has the version number similar to the one that was introduced few months back and which caused issues but it does include some changes. And of course the changes are for better. If you are one of the users who got affected by the previous version then you should use the latest data. So if you plan to change your PS3 hard drive disk then the updated version is the recommended one.

Sony also apologized to its customers for the troublesome situation. It has also made arrangements to gain feedback from customers regarding the updated version and if it works properly or not.
[via erictic]